Terms of Use

Article 1: Scope and Application of These Terms

Scope of These Terms
These Terms of Use apply to your access to and use of the website operated by　transcosmos inc. (hereinafter referred to as "we," "us," or "our") and the services provided through the website (collectively, the "Services").
Incorporation of Additional Terms and Guidelines
Any guidelines, rules, policies, instructions, or other terms relating to the Services that are posted on our Website or otherwise provided by us form part of these Terms and apply to your use of the Services.
Relationship with Other Policies
In the event that separate terms, policies, or agreements apply to a particular Service or transaction, those terms, policies, or agreements will apply in addition to these Terms. In the event of any conflict or inconsistency, the applicable specific terms will prevail to the extent of such conflict, unless otherwise stated or required by applicable law.

Article 2: Customers and Customer Account Holders

Definition of "Customer"
The term "Customer" or "customers" in these Terms refers to any individual who accesses, browses, uses, or otherwise interacts with our Website or Services, whether or not such individual has created a customer account.
Customer Account Holders
The term "Customer Account Holder" refers to a Customer who has created a customer account in accordance with the registration procedures specified by us. Where these Terms refer to "you" or "your," such terms apply to the Customer or Customer Account Holder, as applicable.
Acceptance of These Terms
By accessing or using our Website or Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, to the extent permitted by applicable law. If you do not agree to these Terms, you must not access or use our Website or Services.
Account-Specific Provisions
Certain features, functions, or Services may be available only to Customer Account Holders. Where a provision of these Terms applies specifically to customer accounts or account holders, such provision will apply only to Customers who have created or use a customer account.

Article 3: Creating and Managing Your Customer Account

Account Registration
You must have a customer account to use certain features of our Website or Services and to make purchases where an account is required. You may create a customer account free of charge, subject to these Terms.
Account Creation and Registration
To create a customer account, you must agree to these Terms and complete the registration process in accordance with the procedures specified by us. You are responsible for completing the registration process yourself and must provide accurate and complete information. You may not create an account by impersonating another person or entity or using information belonging to another person without authorization.
Refusal of Account Registration
We may refuse to create a customer account or may restrict or cancel an account if any of the following circumstances apply:

(1) Your customer account has previously been suspended or terminated due to a violation of these Terms.

(2) You have provided false, inaccurate, misleading, or incomplete information in connection with your account registration or use of our Website or Services.

(3) You have previously failed to make a required payment, failed to accept or receive products for an extended period without a valid reason, or refused to return or exchange products without a valid reason, where such return or exchange was required or agreed upon.

(4) You have previously engaged in any prohibited activity described in these Terms.

(5) We reasonably determine that refusing or restricting the account is necessary to protect our customers, business, Website, Services, systems, or third parties, or to ensure the proper and continued provision of our Services.
Updating Account Information
You are responsible for keeping the information associated with your customer account accurate and up to date. If any information changes or becomes inaccurate, you must update the information through the procedures specified by us as soon as reasonably possible.

To the maximum extent permitted by applicable law, we will not be liable for any loss or damage arising from your failure to provide accurate, complete, or up-to-date information, including any inability to contact you or deliver products using the information you provided.

Article 4: Management of Customer Account Credentials

Management of Account Credentials
You are responsible for securely managing your customer account ID, password, and other authentication credentials. You may not provide, disclose, lend, transfer, or otherwise allow any third party to use your account ID, password, or other authentication credentials, except as expressly permitted by us.
Responsibility for Unauthorized Use
You are responsible for any loss or damage arising from the inadequate management, misuse, or unauthorized disclosure of your customer account ID, password, or other authentication credentials, including use by a third party, to the extent that such loss or damage is attributable to your actions or omissions.
Notification of Unauthorized Use
If you become aware of or suspect any unauthorized use of your customer account or authentication credentials, you must promptly notify us and take reasonable steps to secure your account.

Article 5: Suspension or Termination of Your Account

We may suspend, restrict, or terminate your customer account or your access to all or part of our Website or Services if we reasonably determine that any of the following circumstances apply:

Violation of Laws or These Terms
You have violated any applicable law, regulation, or provision of these Terms.
Prohibited Activities or Failure to Pay
You have engaged in any prohibited activity in connection with your use of our Website or Services, or have failed to make any payment when due.
False or Inaccurate Information
You have provided false, inaccurate, misleading, or incomplete information in connection with your customer account, an order, or your use of our Website or Services.
Other Inappropriate Conduct
You have engaged in conduct that we reasonably determine to be fraudulent, abusive, disruptive, or otherwise inappropriate in connection with your use of our Website or Services.
Other Necessary Measures
We may also suspend, restrict, or terminate your customer account or access to our Website or Services where such action is reasonably necessary to protect our customers, business, Website, Services, systems, or third parties, or to comply with applicable laws or regulations.

To the maximum extent permitted by applicable law, we will not be liable for any loss or damage arising from or relating to the suspension, restriction, or termination of your customer account or access to our Website or Services.

Article 6: Membership Cancellation

Cancellation of Membership
If you wish to cancel or terminate your customer account, you must contact our customer support team by email using the contact information provided on our Website. We may require you to provide information necessary to verify your identity before processing your request.
Effect of Cancellation
Cancellation of your customer account will not affect any orders, payments, obligations, or other transactions that were completed or incurred before the cancellation, except where otherwise required by applicable law.
Retention of Information
Even after your customer account has been canceled, we may retain certain information relating to your account, orders, transactions, and communications to the extent necessary to comply with applicable laws and regulations, resolve disputes, prevent fraud, enforce our Terms, or fulfill other legitimate business or legal purposes.

Article 7: Product Purchases and Orders

Placing an Order
When placing an order through our Website, you must provide all information necessary to complete the purchase, including accurate billing, shipping, and contact information. Before clicking the applicable order confirmation or purchase button, you are responsible for reviewing the products, quantities, prices, shipping charges, and other applicable charges and confirming that the information provided is accurate and complete.
Cancellation or Restriction of Orders
Notwithstanding the foregoing, we may cancel, reject, suspend, or restrict an order, or take any other action reasonably necessary, if we determine that the order or the use of our Website or Services involves unlawful, fraudulent, abusive, or otherwise inappropriate activity, or if such action is necessary to comply with applicable laws or regulations.
Customer Responsibility and Compliance with Applicable Laws
You are responsible for making purchases through our Website at your own risk and for ensuring that your purchase, importation, possession, use, and receipt of the products comply with all applicable laws and regulations in your country or region of residence and the destination country.

You are also responsible for confirming that the products you purchase may legally be imported into and possessed in your country or region. We are not responsible for any refusal of importation, seizure, confiscation, customs restrictions, or other consequences arising from laws or regulations applicable to you or the destination country, except where required by applicable law.

Article 8: Payment and Charges

Product Prices
The price of each product will be displayed on the applicable product page or at checkout. Unless otherwise stated, all prices are displayed in the currency specified for the applicable market and may be subject to applicable taxes, duties, shipping fees, and other charges.
Available Payment Methods
We accept credit cards and other payment methods made available through our Website, which may include PayPal, Alipay, AlipayHK, and WeChat Pay. The payment methods available to you may vary depending on your country or region, the applicable market, and other circumstances.
Payment Processing
Payment will be processed through the applicable payment service provider at the time and in accordance with the terms displayed at checkout. The timing of billing, payment authorization, and settlement may vary depending on your payment method, card issuer, financial institution, or the terms of your agreement with the applicable payment service provider.

For questions regarding the timing of charges, payment authorization, billing, or other matters relating to your credit card or payment account, please contact your card issuer, financial institution, or applicable payment service provider.
Payment Authorization and Order Cancellation
If a payment cannot be authorized or completed for any reason, we may cancel or suspend the applicable order and may request that you provide an alternative payment method. Any such action will be taken in accordance with these Terms and applicable law.
Taxes and Additional Charges
Depending on your country or region and the applicable laws and regulations, taxes, customs duties, import taxes, payment processing fees, or other charges may apply in addition to the product price and shipping fees. Unless otherwise expressly stated, such charges are the responsibility of the customer to the extent required or permitted by applicable law.

Article 9: Cancellations, Returns, and Replacements

Order Cancellation
Once an order has been placed, you may not cancel the order, even if the order has not yet been shipped or delivered. We generally do not accept cancellations, returns, or exchanges for reasons attributable to the customer after an order has been placed, except where required by applicable law.
Defective, Damaged, or Incorrect Products

After your order has been delivered, we may accept a return or provide a replacement if you receive an incorrect product or, subject to the limitations applicable to pre-owned products described below, a product that is defective or damaged.

If you believe that your order is incorrect, defective, or damaged upon arrival, please contact us at support@akihabara-x.com within eight (8) days of receiving the package. We will provide instructions regarding the applicable return or replacement procedure.

If a replacement product is unavailable or out of stock, we may issue a refund in accordance with these Terms and applicable law.
Condition of Pre-Owned and Unopened Products

Most products sold through our Website are pre-owned, used, or previously owned items. Such products may have signs of use, wear, aging, deterioration, scratches, stains, discoloration, missing parts, or other characteristics consistent with their age and prior use.

The condition descriptions provided on our Website reflect the condition of the item at the time we purchased it from the seller. In particular, where an item was unopened or sealed at the time of our purchase, we were unable to inspect or verify the detailed condition of the contents inside the original packaging. Accordingly, we cannot guarantee the condition, completeness, functionality, or absence of deterioration of the contents of an unopened item unless expressly stated in the product description.

Except where required by applicable law, we do not accept returns, replacements, refunds, or other claims based solely on the condition, wear, deterioration, or other characteristics of a pre-owned product that were reasonably apparent from the product description, photographs, or other information provided on our Website.
Opening and Inspection of Your Package

Because many of our products are pre-owned and some products may have been unopened or sealed prior to our purchase, we strongly recommend that you record a continuous video while opening your package and inspecting the product for the first time.

An opening video can help document the condition of the package and product at the time of delivery and may assist us in reviewing and resolving a claim in the unlikely event that the product is found to be damaged, defective, incorrect, or otherwise materially different from the description upon opening.

While recording an opening video is not a mandatory condition for submitting a claim, we recommend doing so for your own protection and to help facilitate a smooth resolution should any issue arise.
Damage Discovered After Opening or Use

Because our products are primarily pre-owned items, we cannot guarantee that a product will remain in the same condition after opening, unpacking, assembly, use, or handling.

To the maximum extent permitted by applicable law, we will not be responsible for damage, breakage, deterioration, or other issues that occur or are discovered after opening, assembly, use, modification, or handling of a product, except as expressly provided in Section 2 of this Article or where such liability cannot be excluded under applicable law.
Unauthorized Returns

ou must not return any product without first contacting us and receiving return instructions. If you return a product without our prior authorization, you are responsible for all costs associated with the return, including shipping charges, customs duties, taxes, and any other applicable fees.

We may refuse to accept an unauthorized return or may deduct such costs from any refund otherwise payable to you, to the extent permitted by applicable law.
Applicable Law

Nothing in this Article limits any rights or remedies that cannot be excluded or limited under applicable law.

Article 10: Shipping and Delivery

Shipping Methods
Orders are shipped via EMS/IAP or DHL, and other shipping methods may be available for select countries or regions. The shipping methods available for your order may vary depending on the destination country, product characteristics, and other circumstances.
Shipping Fees
Shipping fees are automatically calculated based on the products purchased, the shipping method available, and the shipping address provided at checkout.
Changes to Shipping Address
If you request a change to your shipping address after placing an order, additional fees may apply. We may also be unable to accommodate an address change after the order has been shipped or processed by the applicable shipping provider.
Customs Duties and Other Charges
Customs duties, import taxes, VAT, and other fees or charges may apply depending on the destination country and applicable laws and regulations. Unless otherwise expressly stated, all such charges are the responsibility of the customer.
Delivery Delays and Customs
Delivery dates and estimated delivery times are not guaranteed and may be affected by customs procedures, weather, transportation issues, strikes, governmental actions, or other circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, we will not be liable for delays, non-delivery, customs clearance issues, or other consequences arising from circumstances beyond our reasonable control or from information provided by the customer that is inaccurate or incomplete.

Article 11: Customer Responsibility and Liability

Customer Responsibility
You are responsible for your use of our Website and Services and for all actions, omissions, and consequences arising from or relating to your use of our Website and Services.
Responsibility for Violations and Misuse
If your actions, omissions, misuse of our Website or Services, violation of these Terms, or violation of applicable laws or regulations causes loss or damage to us or any third party, you may be held responsible for such loss or damage and may be required to compensate the affected party to the extent permitted by applicable law.
Responsibility for Account Information
You are responsible for maintaining the accuracy and completeness of the information you provide to us and for taking reasonable measures to protect your account credentials and other information used to access our Website and Services.
Limitation by Applicable Law
Nothing in this Article shall impose liability on you to the extent that such liability cannot be imposed under applicable law.

Article 12: Prohibited Activities

You may not engage in any of the following activities in connection with your use of our Website or Services. If you engage in any prohibited activity and cause loss or damage to us or any third party, you may be held responsible for such loss or damage and may be required to compensate the affected party to the extent permitted by applicable law.

Unauthorized Use of Accounts
Using another person's account, account ID, password, or other authentication credentials without authorization, or allowing another person to use your account, account ID, password, or other authentication credentials without our authorization.
Sharing or Transferring Account Credentials
Providing, lending, transferring, disclosing, or otherwise making your account ID, password, or other authentication credentials available to any third party, except as expressly permitted by us.
False or Misleading Information
Registering an account or placing an order using false, inaccurate, misleading, fraudulent, or incomplete information, or impersonating another person or entity.
Interference with Our Website or Services
Engaging in any activity that interferes with or may interfere with the operation, security, or functionality of our Website or Services, including unauthorized access to our systems, servers, or databases, unauthorized modification or deletion of data, introducing malicious code or harmful computer programs, attempting to circumvent security measures, or conducting excessive or abusive automated access.
Infringement of Rights
Engaging in any activity that infringes or may infringe the trademarks, copyrights, patents, privacy rights, publicity rights, or other intellectual property or legal rights of our company, our customers, or any third party, or that causes or may cause unreasonable inconvenience, loss, or damage to any such party.
Illegal or Offensive Conduct
Engaging in any activity that violates applicable laws or regulations, public order, public morals, or generally accepted standards of conduct, including fraud, harassment, threats, abuse, or other unlawful conduct.
Violation of These Terms or Abuse of Our Services
Engaging in any activity that violates these Terms, abuses or misuses our Website or Services, interferes with our business operations, or is reasonably determined by us to be inappropriate or harmful to the security, integrity, reputation, or proper operation of our Website, Services, customers, or business.
Other Prohibited Conduct
Engaging in any other activity that we reasonably determine to be necessary to prohibit in order to protect our Website, Services, customers, business, or third parties, or to comply with applicable laws and regulations.

If we reasonably determine that you have engaged in any prohibited activity, we may, to the extent permitted by applicable law, suspend or terminate your account, cancel or restrict transactions, restrict your access to our Website or Services, or take any other measures reasonably necessary to protect our rights, customers, Services, or business.

Article 13: Disclaimer and Limitation of Liability

Services Provided on an "As-Is" Basis
Our Website and Services are provided on an "as-is" and "as-available" basis to the maximum extent permitted by applicable law. Except as expressly provided in these Terms or required by applicable law, we make no representations or warranties, whether express or implied, regarding the Website, Services, products, or information provided through them, including any warranty that the Website or Services will meet your specific requirements or expectations, or that they will be uninterrupted, secure, accurate, reliable, complete, or error-free.
Limitation of Liability for Services
To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or relating to your use of, or inability to use, our Website or Services, including loss of profits, revenue, business opportunities, data, or goodwill, except to the extent such liability cannot be excluded or limited under applicable law.
Changes to Services
We may modify, suspend, restrict, or discontinue all or part of our Website or Services at our discretion, in accordance with Article 14 of these Terms. To the maximum extent permitted by applicable law, we will not be liable for any loss or damage resulting from such modification, suspension, restriction, or discontinuation, except where such liability cannot be excluded or limited under applicable law.
Products and Pre-Owned Items
Most products sold through our Website are pre-owned, used, or previously owned items. To the maximum extent permitted by applicable law, we are not responsible for any loss or damage arising from the condition, wear, deterioration, defects, breakage, or other characteristics of pre-owned products, except as expressly provided in Article 9 or where such liability cannot be excluded or limited under applicable law.

In particular, our liability in connection with defective, damaged, or incorrect products is limited to the remedies expressly provided in Section 2 of Article 9, except where otherwise required by applicable law.
Shipping Information and Delivery
You are responsible for providing complete and accurate shipping and contact information. To the maximum extent permitted by applicable law, we will not be liable for delivery failures, delays, returned shipments, additional shipping costs, customs issues, or other losses or damages resulting from inaccurate, incomplete, or outdated information provided by you, or from our inability to contact you using the information you provided.
Limitation of Liability and Maximum Amount
To the maximum extent permitted by applicable law, if we are found liable for any actual and direct loss or damage arising out of or relating to your use of our Website or Services, our total aggregate liability to you will not exceed the total amount you actually paid to us for the relevant products or Services during the six (6) months immediately preceding the event giving rise to the claim.

This limitation does not apply to any liability that cannot legally be limited or excluded under applicable law, including liability arising from our gross negligence, willful misconduct, fraud, or other circumstances for which limitation of liability is prohibited by applicable law.
Exclusion of Certain Damages
To the maximum extent permitted by applicable law, we will not be liable for any incidental, indirect, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business opportunities, anticipated savings, data, goodwill, or other intangible losses, arising out of or relating to your use of our Website or Services, even if we have been advised of the possibility of such damages.

Nothing in this Article shall exclude or limit any rights, remedies, or liability that cannot be excluded or limited under applicable law.

Article 14: Suspension and Termination of Services

Suspension or Termination of Services
We may temporarily suspend, restrict, modify, or discontinue all or part of our Website or Services, with or without prior notice, where reasonably necessary or appropriate under the circumstances.
Grounds for Suspension or Termination
We may suspend, restrict, modify, or discontinue all or part of our Website or Services in any of the following circumstances:

(1) When conducting maintenance, inspection, repair, updates, upgrades, or other work relating to our Website, systems, servers, or Services.

(2) When our Website or systems experience technical difficulties, failures, security incidents, cyberattacks, or other circumstances that make it difficult or impracticable to continue operating the Website or providing the Services.

(3) When the operation or provision of our Website or Services becomes difficult or impossible due to power outages, fires, earthquakes, floods, storms, natural disasters, epidemics, pandemics, war, terrorism, civil unrest, labor disputes, governmental actions, telecommunications failures, or other events beyond our reasonable control.

(4) When we determine that continued operation or provision of all or part of our Website or Services is no longer reasonably practicable for legitimate business, operational, legal, regulatory, or security reasons.

(5) When suspension or termination is necessary to comply with applicable laws, regulations, orders, or requests from governmental or regulatory authorities.

(6) When necessary to protect the security, integrity, or proper operation of our Website, Services, systems, customers, or business.
No Liability for Suspension or Termination
To the maximum extent permitted by applicable law, we will not be liable for any loss, damage, cost, expense, or other consequence arising from or relating to the suspension, restriction, modification, or discontinuation of our Website or Services, including any suspension or discontinuation resulting from circumstances beyond our reasonable control, except where such liability cannot be excluded or limited under applicable law.
Effect on Orders and Transactions
If the suspension or termination of our Website or Services affects an order or transaction that has already been placed, we will make reasonable efforts to notify affected customers and, where appropriate, complete, cancel, or otherwise handle the affected order or transaction in accordance with these Terms and applicable law.

Article 15: Privacy and Handling of Personal Information

Handling of Personal Information
We recognize the importance of protecting the personal information of our customers. We collect, use, store, disclose, and otherwise process personal information in accordance with our Privacy Policy and applicable privacy and data protection laws and regulations.

By using our Website or Services, you acknowledge that your personal information may be collected, used, stored, and processed as described in our Privacy Policy, except where separate or express consent is required by applicable law.
Privacy Policy
We have established a Privacy Policy describing how we collect, use, store, disclose, and otherwise process personal information.

For more information, please refer to our Privacy Policy:

https://akihabara-x.com/policies/privacy-policy

In the event of any conflict or inconsistency between this Article and our Privacy Policy concerning the processing of personal information, the Privacy Policy shall prevail, except where otherwise required by applicable law.
Information We Collect and How We Use It
We may collect and use information obtained through your use of our Website and Services, including your name, billing and shipping addresses, telephone number, email address, date of birth, gender, occupation, purchase history, payment-related information, and other information that you provide to us or that we collect in connection with your use of our Website and Services.

We may use such information for the following purposes:

(1) Creating and managing customer accounts.

(2) Processing and fulfilling orders and providing products and Services.

(3) Processing payments, billing, invoicing, refunds, and other transactions.

(4) Packaging and shipping products.

(5) Communicating with customers regarding orders, deliveries, customer service, and other matters necessary for the operation of our Website and Services.

(6) Providing customer support and responding to inquiries.

(7) Conducting promotions, campaigns, lotteries, surveys, and other marketing activities, where permitted by applicable law.

(8) Sending newsletters, promotional communications, and information about our products and Services, where permitted by applicable law.

(9) Providing information about products and Services offered by us or, where permitted by applicable law, by selected third parties.

(10) Providing and managing points, coupons, rewards, and other customer benefits, where applicable.

(11) Displaying customer reviews, feedback, or other content submitted by customers, where applicable.

(12) Conducting analytics, market research, and business analysis and developing and improving our products, Services, and Website.

(13) Detecting and preventing fraud, unauthorized transactions, abuse, security incidents, and other unlawful or prohibited activities.

(14) Exercising, establishing, or defending our legal rights and performing our contractual obligations.

(15) Complying with applicable laws, regulations, legal processes, and requests from governmental or law enforcement authorities.
Sharing and Disclosure of Personal Information
We may share or disclose personal information to the extent reasonably necessary for the purposes described in this Article and our Privacy Policy.

Such recipients may include:

(1) Our affiliates and related companies.

(2) Payment processors and financial institutions.

(3) Shipping carriers, logistics providers, customs brokers, and other companies involved in order fulfillment and delivery.

(4) Service providers, contractors, and subcontractors that provide services on our behalf.

(5) Information technology, hosting, security, analytics, marketing, and customer support providers.

(6) Professional advisors, including legal, accounting, and financial advisors.

(7) Government authorities, law enforcement agencies, courts, or other third parties where disclosure is required or permitted by applicable law.

(8) A successor, purchaser, or other relevant party in connection with a merger, acquisition, business transfer, reorganization, or similar transaction.

We may also disclose aggregated, anonymized, or otherwise de-identified information that does not reasonably identify an individual, where permitted by applicable law.
Cross-Border Transfer of Personal Information
Because we operate an international e-commerce business, your personal information may be transferred to, stored in, or processed in countries other than the country in which you reside, including Japan and countries in which our service providers, affiliates, shipping providers, payment processors, or other business partners are located.

Where required by applicable law, we will take appropriate measures to ensure that cross-border transfers of personal information are carried out in accordance with applicable privacy and data protection requirements.
Protection and Security of Personal Information
We take reasonable and appropriate technical, organizational, and administrative measures to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or other misuse.

However, no method of transmission or storage of information can be guaranteed to be completely secure. Except where required by applicable law, we cannot guarantee the absolute security of personal information.
Joint Use of Personal Information
To the extent permitted by applicable law, we may jointly use personal information with our affiliated companies.

(1) Types of Information Jointly Used
The types of personal information that may be jointly used include your name, postal address, telephone number, email address, purchase history, and other information collected through your use of our Website and Services.

(2) Scope of Parties Jointly Using Personal Information
transcosmos inc. and its affiliated companies.　Please refer to the following link for a list of transcosmos inc.'s affiliated companies:
http://www.trans-cosmos.co.jp/company/group.html

(3) Purposes of Joint Use
Personal information may be jointly used for the purposes described in Section 3 of this Article and our Privacy Policy, including the management and operation of xxx inc. and its affiliated companies.

(4) Company Responsible for Management of Jointly Used Personal Information
transcosmos inc.
Service Providers and Subcontractors
We may provide personal information to service providers, contractors, and subcontractors that assist us in operating our Website and providing our products and Services.

Such providers may include payment processors, shipping companies, logistics providers, customs brokers, hosting providers, IT service providers, customer support providers, marketing service providers, and other business partners.

We take reasonable steps to select service providers that maintain appropriate safeguards for personal information and, where appropriate, require them to maintain confidentiality and comply with applicable privacy and data protection requirements.
Your Privacy Rights
Depending on your country or state of residence and the applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction, updating, deletion, restriction of processing, portability, or other forms of control over your personal information.

You may also have the right to object to certain processing activities or withdraw consent where processing is based on consent.

If you wish to exercise any applicable privacy rights, please contact us using the contact information below. We will process your request in accordance with applicable law and may request information necessary to verify your identity.

Contact Information
transcosmos inc.
Global Business HQ　EX Business Division
AKIHABARA-X Customer Support Team
3-25-18 Shibuya, Shibuya-ku Tokyo 150-8530
Privacy Inquiries and Complaints
For inquiries, requests, or complaints regarding our handling of personal information, please contact us at:

Email:
support@akihabara-x.com
Third-Party Websites and Services
Our Website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, content, or handling of personal information by such third parties. Please review the applicable privacy policies and terms of use of any third-party websites or services before providing them with your personal information.
Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies on our Website to operate and improve our Website and Services, remember customer preferences, analyze Website usage, provide personalized content, and support marketing and advertising activities, where permitted by applicable law.

You may be able to disable or manage cookies through your browser or device settings. However, disabling certain cookies may affect the functionality, availability, or performance of some parts of our Website or Services.

Where required by applicable law, we will obtain consent before using cookies or similar technologies that require consent.

Article 16: Assignment and Transfer of Contractual Rights and Obligations

Restriction on Assignment by Customers
You may not assign, transfer, pledge, sublicense, or otherwise dispose of any rights, obligations, or contractual position arising from or relating to your use of our Services without our prior written consent.
Assignment by Us
We may assign, transfer, or otherwise dispose of our rights and obligations under these Terms, including contractual positions relating to our Services, to an assignee, successor, affiliate, or other third party in connection with a transfer, reorganization, sale, merger, or other transaction involving our business or the Services, without obtaining your prior consent.
Binding Effect
Any permitted assignment or transfer shall be binding upon the applicable parties and their respective successors and permitted assigns.

Article 17: Changes to These Terms

Changes to the Terms
We may modify, amend, or update these Terms from time to time when we determine that such changes are necessary or appropriate, including to reflect changes to our Services, applicable laws or regulations, or our business practices.
Effective Date of Changes
Any modifications to these Terms will become effective when the updated Terms are posted on our Website, unless otherwise specified by us or required by applicable law. Your continued use of our Services after the updated Terms have been posted constitutes your acknowledgment and acceptance of the modified Terms, except where your express consent is required by applicable law.
Notice of Material Changes
Where required by applicable law, we will provide reasonable notice of material changes to these Terms through appropriate means. The updated Terms will apply from the effective date stated in the notice or on the Website.

Article 18: Jurisdiction

Jurisdiction
To the extent permitted by applicable law, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance over any dispute, claim, or controversy arising out of or relating to these Terms, our Website, our Services, or your transactions with us.
Mandatory Rights
Nothing in this Article shall deprive you of any rights or remedies that cannot be excluded or waived under the mandatory laws applicable to you.

Article 19: Governing Law

Governing Law
These Terms and your use of our Website and Services shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of laws principles, except to the extent that the application of another law is required by applicable law.
Mandatory Application of Applicable Law
Nothing in these Terms shall exclude or limit the application of any mandatory law or regulation that cannot legally be excluded or limited.